5614 176th St E Suite B103 Puyallup, WA 98375
(702) 626-0346 (text or leave a voice message)
To prevent Fake Booking for office visit appoinement a 1-5 dollar deposit fee will be asked to save the appointment. The deposite will be deducted from the total fee.
Groupon vouchers are required in appointment scheduling instead of a deposit fee
For Live Technical Support call (844) 310-5263
Directions for Telehealth Appointments only.
To better serve you on your visit please have the following with you on your visit should there be a need for any physical assessment.
Tools:
-Flash light
-Thermometer
-Blood pressure cuff, Apple watch or blood pressure reading device
-Fax Lab test result to 888-964-3764
-Please be in a room that has enough space to lie down and has a chair
Frequently Asked Questions about Telehealth:
Secure & HIPAA-compliant, PIPEDA-compliant data transfer
-Secure infrastructure and is designed from the ground up to be secure. All data is encrypted in transit, and nothing is ever recorded or stored. And in all one-to-one appointments, the encrypted data flows directly from your doctor to your device bypassing any servers.
- Telehealth is covered by Health care insurance and we also provide cash patient sliding scale fee
How can I view message, see my lab or documents shared by my provider? To protect your data from phishing and malware the communication is only in the Jane App. You can login to your account to view messages after you receive a notification. Directions are posted below.
1) Log into your HIPPA compliant Jane App account
2) On the drop down menu select Message to view and contact your provider
3) Lab order requisition, Treatment plans are located in the Document page of your Jane App account
4) Profile and insurance updates are under the Profile page
How to Join your Telehealth appointment:
iPad/iPhone for Online Appointments - This guide assumes that you already have an online appointment booked in with your provider.
Prerequisite: Download the Jane Online Appointment App
Important Note: This App is simply a communication tool. You will not have access to begin your appointment from this tool. Please follow the steps below on how to begin your appointment.
Online appointment
There are two ways you can begin your Online appointment
Step 1: Begin your online Appointment
Join via Email Appointment Reminder
You will receive an Appointment Reminder email sent to you by your provider 30 minutes before your scheduled appointment time.
Tap the button at the bottom of the email to begin: Begin Your Online Appointment
Join via My Account
Alternatively, you can access this same video call link by logging into your account on your clinic’s Jane site, using the Sign In button at the top of the page.
The URL to the clinic’s Jane site will look something like clinicnamehere.janeapp.com— often, clinics will include a direct link to their Jane online booking site on their website, but you can always ask if you are unsure!
Once you have logged into your account, scroll down to view your Upcoming Appointments, then tap the blue Begin button next to today’s appointment.
Reminder: If you have not yet downloaded our Jane Online Appointments App, you will be redirected to the App Store to download. Once you have downloaded the app, you will need to return to your email or My Account page to Begin the session. You will not be able to Begin the session from inside the app.
Step 2: Provider Consent
Jane and the clinic will need your consent before the video call begins. Scroll down and tap I consent to provide it.
Step 3: Connect Audio & Video
Jane’s Online Appointments App will now open to begin the video session!
Next, you might see a prompt from the app to request permission to access your Microphone and Camera.
Tap OK to proceed.
Video Icons
Description of Icons starting from the left:
Text Chat Window - Use this to chat with your practitioner through text and emojis.
Mute/Unmute - Turn on/off audio. Great for those moments when you need to mute sounds during the call.
Leave Call - When you’re finished with your call, click here or simply close the tab.
Start/Stop Video - Click here to enable or disable your video.
Menu - Inside the menu, you can change your sound device, toggle the camera, enable low bandwidth mode, and enter tile view.
Cancellation Policy
Please note we require 48 hour notice if you wish to reschedule or cancel your appointment. Groupon customers with less than $50.00 voucher will be not charge more than voucher cost.